Privacy Policy

1. Introduction

Convert-To.co ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website convert-to.co and use our file conversion services.

2. Information We Collect

2.1 Files You Upload

When you use our conversion services, you upload files that are sent directly to our trusted third-party processing partner, CloudConvert, for conversion. We do not store your files on our own servers. All files are processed solely for the purpose of conversion and are automatically deleted within 15 minutes for enhanced privacy protection.

2.2 Automatically Collected Information

We may collect certain information automatically when you visit our website, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website addresses
• Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our file conversion services
• Improving our website and services
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security
• Complying with legal obligations
• Displaying relevant advertisements through Google AdSense

4. File Security and Deletion

Your privacy and file security are our top priorities. We have implemented enhanced privacy protection with automatic file deletion:

• All file uploads are processed over secure HTTPS connections
• Files are processed securely by CloudConvert's infrastructure
• Enhanced Privacy: All files are automatically deleted within 15 minutes - significantly more private than the industry standard 24-hour retention
• You have a maximum of 15 minutes to download your converted files before they are permanently removed
• We never save your files on our own servers - files are sent directly to CloudConvert for processing
• Neither we nor CloudConvert access, view, or share your files with third parties
• Converted files are only accessible to you through a unique, private download URL

5. Third-Party Services

5.1 CloudConvert - File Processing Partner

We partner with CloudConvert, a trusted and secure file conversion service, to process your file conversions. CloudConvert is a leading file conversion API provider that is both GDPR-compliant and ISO 27001 certified, ensuring the highest standards of data security and privacy.

How CloudConvert processes your files:

• When you upload a file for conversion, it is sent directly to CloudConvert's secure servers for processing
• CloudConvert processes your files using their secure, state-of-the-art infrastructure
• Enhanced privacy protection: We automatically delete all completed conversion jobs from CloudConvert within 15 minutes - significantly more private than CloudConvert's default 24-hour retention period
• An automated cron job runs every 15 minutes to permanently remove your files from CloudConvert's servers
• This means you have a maximum of 15 minutes to download your converted files before they are permanently deleted

For more information about CloudConvert's privacy practices, please visit their Privacy Policy.

5.2 Google AdSense

We use Google AdSense to display advertisements. Google may use cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google's Ads Settings.

5.3 Analytics Services

We may use analytics services like Google Analytics to understand how our website is used. These services may collect information about your visits to our site and other websites.

6. Your Rights (GDPR)

If you are located in the European Union, you have the following rights:

• Right to Access: You can request information about the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate personal data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of processing of your personal data
• Right to Data Portability: You can request transfer of your data to another service
• Right to Object: You can object to processing of your personal data

7. Data Retention

We retain personal information only for as long as necessary to provide our services and comply with legal obligations. We prioritize your privacy with minimal data retention:

• Uploaded and converted files: Automatically deleted within 15 minutes - for enhanced privacy protection
• Files are never stored on our servers - they are processed by CloudConvert and deleted by our automated system
• Server logs: Retained for up to 30 days for security purposes
• Analytics data: Anonymized and retained for up to 26 months

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: