Contact Convert-To.co
Have questions, feedback, or need help? We're here to assist you. Get in touch and we'll respond as quickly as possible.
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Frequently Asked Questions
Is Convert-To.co really free?
Yes! Our core conversion services are completely free with no hidden fees or subscription requirements.
How long do I have to download my files?
You have 15 minutes to download your converted files. This enhanced privacy feature automatically deletes files after 15 minutes to protect your data - much faster than the industry standard 24-hour retention.
Where are my files processed?
Files are processed by CloudConvert, our trusted third-party conversion partner. CloudConvert is GDPR-compliant and ISO 27001 certified, ensuring your files are handled securely. We automatically delete all files within 15 minutes for your privacy.
Are my files secure?
Absolutely. All uploads use HTTPS encryption and files are processed by CloudConvert, a GDPR-compliant and ISO 27001 certified service. Files are automatically deleted within 15 minutes for enhanced privacy protection. We never access or share your files.
What file sizes do you support?
Most conversions support files up to 100MB. For larger files or batch processing, please contact us for custom solutions.
Can I use this for commercial purposes?
Yes, our service can be used for both personal and commercial projects.
Do you offer API access?
API access is coming soon! Contact us at [email protected] to be notified when it's available.
Need Immediate Help?
For urgent technical issues or if you're experiencing problems with our service, don't hesitate to reach out directly.